I made my Purchase my download links expired :( Now what?
Dont worry, all you need to do is contact us Email us with your Order number or transaction ID and we will resend all your purchases with no additional cost to you.

What currency are your Prices?
US DOLLAR  USD (American Dollar)

Why Can't I view your website properly when I use SAFARI or Internet Explorer Web Browsers?
We highly recommend the best web browsers Firefox and Google Chrome

How do I Purchase from Producers Vault?
Select product you want to purchase click ADD TO CART. Now you can choose to complete the payment process, or continue shopping for more products.
When you are ready, select the 'Checkout' button found in the shopping cart, and simply follow the online instructions.
You can choose to pay securely through PayPal or Use any credit card, debit card or Prepaid Debit (You don't need a PayPal account to make payments.) Once the transaction is complete, you will be emailed a unique download link so you can start downloading your Producer Packs or instruments immediately.

Will Producers Vault Products work with my software programs?
Virtual Instruments VST and AU formats
In The windows Platform our VST virtual instruments will work with all software that accepts VSTi instruments for example: FL Studio, Acid, Nuendo, Cubase, Studio One, Ableton, Sonar, Maschine, MPC Ren and Protools with VST adaptor VST to AAX or RTAS.
In the Mac platorm our VST will work with Cubase, Nuendo, Studio ONE, Ableton Live, Digital Performer, Maschine, MPC REN, Reaper. Pro-Tools
Compatible DAW Hosts for MAC Audio Units AU
Apple LOGIC Pro, Logic Pro X, Apple Garage Band, Studio ONE, Ableton Live.
Loop and Sample Products
Our Loops and Samples are multi-format & specifically designed to work with all the latest hardware and software.
These are some of the programs that are compatible with Producers Vault products:
Reason, Ableton, FL Studio, Akai MPC, Cubase, Logic, Pro Tools, Cakewalk, Acid, Sonar, Kontakt, Halion, Battery, Reaktor, Garageband, Nuendo, Digital Performer, Adobe Audition, Fantom X, Triton, Motif, Stylus RMX, Magix, Tracktion, Emulator X2, Motu Mach Five, Gigastudio, Roland MV8000/8800/MC909, Steinberg Sequel, Intakt, MetaSynth, Sountrack, VSampler DXi, and many more.

What’s the difference between "Loops", "samples", "one-shots" and "sampler patches"?
Samples/One Shots are individual sounds that can be used individually so that you can create & build your own riffs, melodies, drum beats and soundscapes!
Loops are short audio sections typically between 1 and 16 bars long that have been edited to seamlessly repeat!
Sampler Patches:These are a selection of samples which have been expertly composed into patches to create fully mapped instruments for your Sampler weather is Kontakt, SampleTank, HaLion, EXS24, NNXT etc.

How do I download Producers Vault products?
After you have made your payment you will be automatically returned to our secure download page where you can download your purchase immediately, you will also be sent your download link to your email as standard protocol.

What if you can’t find your download link?
If you purchase via our website your download link will be emailed to you immediately. If you use Paypal during checkout the download link will then be emailed straight to your PayPal email address.

You may also need to check your spam/junk folders depending on your email Service (Yahoo, Hotmail, and Gmail etc.) Contact us if experience any problems.

How do I access my Producers Vault product once I've finished downloading?
All our sample packs come as compressed .zip files which means you can download your purchase faster, and more efficiently. Once a file is unzipped the size of the file will increase.

To "unzip" your files you will just need a free software program like WinZip (You can use the 'evaluation' version for free for as long as you want) or WinRar. In most cases however your computer will already have an "unzip" application preinstalled though.